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Think about these before you choose a wiki

I think most wiki comparison charts seem to miss the point about what is important in a wiki, therefore it is hard to find information about the availability of the features listed below.

In my experience, if you want to set up a web for your organization, some of the main features you need are

  • searchable MS Word, Excel and PDF attachments,
  • preview of these
  • ability to retrieve information from a variety of databases
  • integration to existing authentication systems
  • publishing workflow
  • threaded conversation
  • self-updating lists
  • email submission
  • easy form creation which retains data in a structured way
  • good issue tracker

These are needed beacuse users want

  • to have access to documents created earlier
  • to see the documents prior to downloading them
  • to search, see, structure emails within the collaboration system they use
  • rely on data stored elsewhere

Also, they may incline to contribute more if they know their input

  • is not lost in the chaos of a bad wiki
  • considered a draft, a proposal, not the last word on a topic

And the Tracker is a very good link between actual everyday work and the wiki: helps you organize your day, check deadlines, get feedback, see what others are doing...

I guess TWiki is good for most of these. (Our company uses Plone, we like it, it is a bit clumsy though.)

I hope it helps some people to make a good wiki choice.

-- MiklosNyiri - 29 Jan 2006

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