This is a proposal for a new twiki.org site structure. Its content is derived from the
Personas we created on
WebPageAudience . Please see these topics for background information on the process.
These sections do not necessarily mean new webs. We can look at this the other way around: how can current Webs support the new structure?
TWiki = About TWiki
About TWiki: general introduction and information how to deploy TWiki
Practical information: downloads, requirements, user documentation
'System' information (installed plugins, technical details)
Codev = Community & Development
Community pages: focus on contributing, who's who, learning TWiki (may contain current Blog)
Development pages: focus on programming; features
Main = Users - only contains user pages
Examples - new Applications web
Plugins Extensions
XxxDev pages moved to Support, since most communication on extensions are support questions
Support - should have clear linkage with DTO
Sandbox - OK like it is. A link called "Try TWiki" would disappoint people coming here
Examples moved out to Examples web
items in bold are menu items
About TWiki
(link to News, Blog, etc)
What is TWiki?
Our Users
(Contains user quotes)
User Success Stories
Main Features
Compare
TWiki and Web 2.0
TWiki in the News
Download Cheat Sheet
TWiki Open Source Project (who runs this site?)
Roadmap
Contributing to TWiki
Considering TWiki
(link to Technical requirements), (link to Technical papers)
Integration with my Business
Cost, Maintenance and Support
(link to Support)
Getting Professional Support
Safety and Security
Introducing a Wiki in my Organization
Download
(link to Support), (link to WikiRing, TWIKI.NET), (link to Security Notices)
Latest Stable Release
Installer Versions
Known Problems
Older Versions
Documentation
(link to technical papers)
User Guide
Technical Requirements
Installation Instructions
Reference Manual
Technical Papers
Older Versions
Examples
(lists higlighted examples)
TWiki features by example
Application explorer
(lists higlighted examples)
by feature
by sector
by date
by company
by keyword
How-to Recipes
Add your example
Discuss
Marketplace (future)
Extensions
Extension explorer
by feature
by keyword
by (TWiki) release
Developing extensions
Discuss
Community
News and Blog
About the community
Who's who
TWiki Champions
User pages
Getting in contact
Contribute to TWiki
How to contribute
Areas to contribute
Guidance
Getting code access
Development
Vision and Timeline
Current Focus
Programming Reference
Programming Guidelines
Writing quality code
Writing quality docs
Code Repository
Feature Requests
Bugs
Development discussions
Support
Tutorials
Training materials
Help with extensions
Upgrading help
Answers to questions
Report a problem
Getting professional support
Offering professional support
Note that each page may address several personas. The page structure and text may support multiple user needs.
Topic / Interest Possible click trail General overview of TWiki (Industry Analyst Point of View - to be elaborated) WhatIsTWiki? Cheat sheet (If I would recommend TWiki, what would be my key words?) WhatIsTWiki? > TWikiCheatSheet? Comparison with other wikis WhatIsTWiki? > CompareTWiki? TWiki, Wikis and Web 2.0 WhatIsTWiki? > TWikisWikisAndWeb20? Timeline and Vision WhatIsTWiki? > TWikiRoadmap? Main Features Homepage or: ChoosingTWiki? > MainFeatures? TWiki Usage (In which ways is TWiki being used? To what use? In which environments? In which markets?) WhatIsTWiki? > OurUsers? User Success Stories ChoosingTWiki? > UserSuccessStories? Who runs Twiki.org? WhatIsTWiki? > WhoRunsTWikiOrg? Example Applications ExtensionsAndExamples? > ExampleApplications? Blog and News CommunityAndDevelopment? > TWikiCommunity > BlogAndNews?
Important to address persuasion arguments:
Proof that TWiki addresses current needs (so I can recommend it to companies)
A newsworthy story
Great usage examples
Picture Name/Type/Occupation Looking for In format Persuaded by Eric Cedrof Confirmations, based on opinions of team members and snippets of information. How TWiki will improve the workgroups. Structured, short documents. Management summary at the top, one subject per document. A mix of qualitative results (statements, experiences, stories) and numbers. A tool that will solve his problem: better workgroup integration. Safe, mature and with support. Cheap to create and maintain.
Topic / Interest Possible click trail General overview of TWiki (Economic Buyer Point of View - to be elaborated) WhatIsTWiki? TWiki Usage (In which ways is TWiki being used? To what use? In which environments? In which markets?) WhatIsTWiki? > OurUsers? User Success Stories -- pages will be too long; preferably quotes; see for example http://twiki.net/customers.html -- Safety SafetyAndSecurity? > Safety Costs, maintenance and support ChoosingTWiki? > CostMaintainanceAndSupport? Getting Professional Support Support > GettingProfessionalSupport? Example Applications -- won't go searching for real examples; a list of applications names with small pictures works better --
Important to address persuasion arguments:
A tool that will solve his problem: better workgroup integration.
Safe, mature and with support.
Cheap to create and maintain.
Note:
This person will not do the research himself. He needs to be persuaded by others.
Structured, short documents. Management summary at the top, one subject per page.
A mix of qualitative results (statements, experiences, stories) and numbers.
Topic / Interest Possible click trail General overview of TWiki (Infrastructure Buyer Point of View - to be elaborated) WhatIsTWiki? Main Features Homepage or ChoosingTWiki? > MainFeatures? Comparison with other wikis WhatIsTWiki? > CompareTWiki? Costs, maintenance and support ChoosingTWiki? > CostMaintainanceAndSupport? Support ChoosingTWiki? > Support and Support > Homepage Getting Professional Support ChoosingTWiki? > GettingProfessionalSupport? Safety ChoosingTWiki? > Safety Integration ChoosingTWiki? > IntegrateTWiki? Requirements ChoosingTWiki? > InstallationRequirements? Other TWiki versions and distros InstallationRequirements? > SupportedPlatforms? Technical Papers ChoosingTWiki? > TechnicalPapers? Security Notices SafetyAndSecurity? > SecutityNotices? and LatestRelease? > SecutityNotices? Known Problems of TWiki Support > KnownProblems? and LatestRelease? > KnownProblems? Installation Overview TWikiDocumentation? > InstallingTWiki? Timeline and Vision WhatIsTWiki? > TWikiRoadmap? Feature Requests CommunityAndDevelopment? > TWikiDevelopment? > FeatureRequests Answers to questions Support > AnswersToQuestions?
Important to address persuasion arguments:
Low cost (read: easy)
Easy to install and maintain
Secure
Picture Name/Type/Occupation Looking for In format Persuaded by Ellen Uster Compact introduction to TWiki: what does it do, how does it help. How does it fit in the Web2.0 landscape? Examples usage in other companies How support has been arranged How TWiki can be introduced in the organization Concise introduction, complete. Written by humans for humans. User stories Pointers to support (how is this first impression?) Stories about introducing TWiki in the organization Great usage examples Evaluation help Summarizing pros and cons to use with my report
Topic / Interest Possible click trail General overview of TWiki (End User Point of View - to be elaborated) WhatIsTWiki? TWiki, Wikis and Web 2.0 WhatIsTWiki? > TWikisWikisAndWeb20? User Success Stories ChoosingTWiki? > UserSuccessStories? Example Applications ExtensionsAndExamples? > ExampleApplications? Try TWiki ExtensionsAndExamples? > TryTWiki? How to introduce a wiki in the organization? ChoosingTWiki? > HowToIntroduceTWiki? Costs, maintenance and support ChoosingTWiki? > CostMaintainanceAndSupport? Training materials Support > TrainingMaterials? Tutorials Support > TWikiTutorials? User documentation (current version) TWikiDocumentation? > UserDocumentation? Reference Manual (current version) TWikiDocumentation? > ReferenceManual? Answers to questions Support > AnswersToQuestions?
Note:
Concise introduction, complete. Written by humans for humans.
Summarizing pros and cons to use with my report
Important to address persuasion arguments:
Great usage examples
Evaluation help
Picture Name/Type/Occupation Looking for In format Persuaded by Lasse Poven How to things work here, who is in control. A way to contribute with something significant. People to address, to connect to. A community center. Guidance, tips and advice. Introduction to TWiki and twiki.org. Who runs what. Overview of areas to contribute. A place to discuss contributions. Pointers to people. Who is online? Faces. Being wanted. Applying ideas that will be used by thousands of people.
Topic / Interest Possible click trail Main Features Homepage or: ChoosingTWiki? > MainFeatures? Comparison with other wikis WhatIsTWiki? > CompareTWiki? User Success Stories ChoosingTWiki? > UserSuccessStories? Timeline and Vision WhatIsTWiki? or CommunityAndDevelopment? > TWikiDevelopment? > VisionAndTimeLine? Who runs Twiki.org? WhatIsTWiki? > WhoRunsTWikiOrg? User documentation (current version) TWikiDocumentation? > UserDocumentation? Blog and News CommunityAndDevelopment? > TWikiCommunity > BlogAndNews? How to recipes ExtensionsAndExamples? > HowToRecipes? Plugins ExtensionsAndExamples? > TWikiPlugins Try TWiki ExtensionsAndExamples? > TryTWiki? Example Applications ExtensionsAndExamples? > ExampleApplications? About the TWiki Community CommunityAndDevelopment? > TWikiCommunity Faces and People CommunityAndDevelopment? > TWikiCommunity > UserPages? TWiki Champs CommunityAndDevelopment? > TWikiCommunity > WhoIsWho? > TWikiOrgChampions? Getting in contact CommunityAndDevelopment? > TWikiCommunity > GettingInContact? How to contribute CommunityAndDevelopment? > TWikiCommunity > Contributing > HowToContribute? Where to contribute CommunityAndDevelopment? > TWikiCommunity > Contributing > AreasToContribute? Guidance on contribution CommunityAndDevelopment? > TWikiCommunity > Contributing > ContributionGuideLine? Brainstorming CommunityAndDevelopment? > TWikiDevelopment? > BrainstomingTopics? Tutorials Support > TWikiTutorials? Answers to questions Support > AnswersToQuestions? Report a Problem Support > ReportAProblem?
Removed (too developer oriented):
Getting Code Access CommunityAndDevelopment? > TWikiDevelopment? > GettingCodeAccess? Current Development Focus CommunityAndDevelopment? > TWikiDevelopment? > CurrentDevelopmentFocus? Report Bugs CommunityAndDevelopment? > TWikiDevelopment? > Bugs Feature requests CommunityAndDevelopment? > TWikiDevelopment? > FeatureRequests Development Discussions CommunityAndDevelopment? > TWikiDevelopment? > DevelopmentDiscussions? Extension specific questions Support > Extension > ExtensionXYQuestions?
Picture Name/Type/Occupation Looking for In format Persuaded by Johan Curbain Programming guidelines for core and plugins Programming reference Contributor centered information Contact with other contributors Quality documents about/around programming (quick lookup) Contributor center Being able to work efficiently Working with high quality code and docs Human touch
Topic / Interest Possible click trail Blog and News CommunityAndDevelopment? > TWikiCommunity > BlogAndNews? About the TWiki Community CommunityAndDevelopment? > TWikiCommunity User Success Stories ChoosingTWiki? > UserSuccessStories? Technical Papers ChoosingTWiki? > TechnicalPapers? Security Notices SafetyAndSecurity? > SecutityNotices? Older Versions of TWiki DownloadTWiki > OlderVersions? Reference Manual (current and older version) TWikiDocumentation? > ReferenceManual? How to recipes ExtensionsAndExamples? > HowToRecipes? Plugins ExtensionsAndExamples? > TWikiPlugins Example Applications ExtensionsAndExamples? > ExampleApplications? Blog and News CommunityAndDevelopment? > TWikiCommunity > BlogAndNews? About the TWiki Community CommunityAndDevelopment? > TWikiCommunity Faces and People CommunityAndDevelopment? > TWikiCommunity > UserPages? TWiki Champs CommunityAndDevelopment? > TWikiCommunity > WhoIsWho? > TWikiOrgChampions? Getting in contact CommunityAndDevelopment? > TWikiCommunity > GettingInContact? How to contribute CommunityAndDevelopment? > TWikiCommunity > Contributing > HowToContribute? Where to contribute CommunityAndDevelopment? > TWikiCommunity > Contributing > AreasToContribute? Guidance on contribution CommunityAndDevelopment? > TWikiCommunity > Contributing > ContributionGuideLine? Current Development Focus CommunityAndDevelopment? > TWikiDevelopment? > CurrentDevelopmentFocus? Programming references CommunityAndDevelopment? > TWikiDevelopment? > TWikiProgramminReferences? Writing Quality Code CommunityAndDevelopment? > TWikiDevelopment? > TWikiProgramminGuidelines? > WritingQualityCode? Writing Quality Docs CommunityAndDevelopment? > TWikiDevelopment? > TWikiProgramminGuidelines? > WritingQualityDocs? Code Acces CommunityAndDevelopment? > TWikiDevelopment? > CodeAccess? Report Bugs CommunityAndDevelopment? > TWikiDevelopment? > Bugs Feature requests CommunityAndDevelopment? > TWikiDevelopment? > FeatureRequests Development Discussions CommunityAndDevelopment? > TWikiDevelopment? > DevelopmentDiscussions? Brainstorming CommunityAndDevelopment? > TWikiDevelopment? > BrainstomingTopics? Tutorials Support > TWikiTutorials? (give) Upgrading Help Support > UpgradingHelp? Answers to questions Support > AnswersToQuestions? Report a Problem Support > ReportAProblem? Extension specific questions Support > Extension > ExtensionXYQuestions? Training materials Support > TrainingMaterials? Giving / Getting Professional Support Support > GettingProfessionalSupport?
Picture Name/Type/Occupation Looking for In format Persuaded by Turan Chamer How-to information (currently dispersed in TWiki, Codev and Support) Solution for upgrade problem Plugin version info: which one works in which version Training info Broad concepts as Security Ready-made TWiki apps. How to share TWiki apps. Sharing with other TWiki champions (to meet in person) Central place for how-to information All issues reported by upgrading Plugins: clear TWiki version info, or alternative downloads for older versions Training material (note that current introductions are not focussed on bringing the concepts first) Repository of TWiki apps TWiki champion center Grabbing great TWiki apps Painless upgrades, or being fully prepared Good training/tutorial material for users
User Success Stories ChoosingTWiki? > UserSuccessStories? Safety SafetyAndSecurity? > Safety Integration ChoosingTWiki? > IntegrateTWiki? How to introduce a wiki in the organization? ChoosingTWiki? > HowToIntroduceTWiki? Latest stable release LatestRelease? Security Notices SafetyAndSecurity? > SecutityNotices? User documentation (current version) TWikiDocumentation? > UserDocumentation? Reference Manual (current version) TWikiDocumentation? > ReferenceManual? Installation Instructions TWikiDocumentation? > InstallationInstructions? How to recipes ExtensionsAndExamples? > HowToRecipes? Plugins ExtensionsAndExamples? > TWikiPlugins Example Applications ExtensionsAndExamples? > ExampleApplications? Blog and News CommunityAndDevelopment? > TWikiCommunity > BlogAndNews? About the TWiki Community CommunityAndDevelopment? > TWikiCommunity TWiki Champs CommunityAndDevelopment? > TWikiCommunity > WhoIsWho? > TWikiOrgChampions? Getting in contact CommunityAndDevelopment? > TWikiCommunity > GettingInContact? How to contribute CommunityAndDevelopment? > TWikiCommunity > Contributing > HowToContribute? Where to contribute CommunityAndDevelopment? > TWikiCommunity > Contributing > AreasToContribute? Getting Code Access CommunityAndDevelopment? > TWikiDevelopment? > GettingCodeAccess? Report Bugs CommunityAndDevelopment? > TWikiDevelopment? > Bugs Development Discussions CommunityAndDevelopment? > TWikiDevelopment? > DevelopmentDiscussions? Brainstorming CommunityAndDevelopment? > TWikiDevelopment? > BrainstomingTopics? Tutorials Support > TWikiTutorials? Answers to questions Support > AnswersToQuestions? Report a Problem Support > ReportAProblem? Extension specific questions Support > Extension > ExtensionXYQuestions? Training materials Support > TrainingMaterials? (get) Upgrading Help Support > UpgradingHelp?
--
Contributors: ArthurClemens ,
CarloSchulz - 25,27 Jan 2008
Okay. So how does the site structure address the
audience . What are is the most probable click trail for each type of visitor
according to his needs/questions?
--
MichaelDaum - 13 Nov 2007
That's our next task. Mapping our personas to this site structure and see if we can easily address their needs or if we need to adapt this structure a bit further.
see the outcome of the discussion in
TWikiMarketingMeeting2007x11x12 for a little bit more detail
--
CarloSchulz - 13 Nov 2007
I added some of the addressed personas. Not finished yet, though. Will continue tomorrow
--
CarloSchulz - 26 Nov 2007
Excellent work. What is the next step?
How can I help?
--
KennethLavrsen - 25 Jan 2008
That is indeed good work and I'm just adding a comment about the "Community" section.
Could other folks perhaps have a look at this
page and tell me if you are as impressed with it as I am? For one thing it uses the phrase "get involved" rather than "community" which is far more active but also its so simple to see what's going on in the Ubuntu community. As I've said on other pages, I think there's a lot we can learn from their project.
--
MichaelCorbett - 25 Jan 2008
I already started with an overview of possible click trails for each persona from
WebPageAudience . Will finish and publish today so we can talk about the next steps. There is really some work to do
--
CarloSchulz - 25 Jan 2008
MichaelCorbett: good input on the wording. Sounds defintely more attracting than just
TWikiCommuninty? ... We need more trigger words like this!
--
CarloSchulz - 25 Jan 2008
There may be a difference between the words that are used to link (trigger words) and the actual page names.
--
ArthurClemens - 25 Jan 2008
Excellent work. I have refactored the click paths.
BTW I find it very hard to get an overview of the site structure with that Flash map.
--
ArthurClemens - 26 Jan 2008
I would like to create an overview now of the most important pages (besides the homepage) and the different perspectives on them regarding the persona motivations.
--
ArthurClemens - 27 Jan 2008
I have updated the site structure at
#DetailedStructure .
--
ArthurClemens - 25 Feb 2008
What about her:
Codev Web > TWikiOrgRenewalWorks > WebPageAudienceSiteStructure
-- CarloSchulz - 25 Jan 2008
MichaelCorbett: good input on the wording. Sounds defintely more attracting than just TWikiCommuninty? ... We need more trigger words like this!
-- CarloSchulz - 25 Jan 2008
There may be a difference between the words that are used to link (trigger words) and the actual page names.
-- ArthurClemens - 25 Jan 2008
Excellent work. I have refactored the click paths.
BTW I find it very hard to get an overview of the site structure with that Flash map.
-- ArthurClemens - 26 Jan 2008
I would like to create an overview now of the most important pages (besides the homepage) and the different perspectives on them regarding the persona motivations.
-- ArthurClemens - 27 Jan 2008
I have updated the site structure at #DetailedStructure.
-- ArthurClemens - 25 Feb 2008
What about her: