We relaunched the TWiki.org project with an expanded TWiki charter, and we invite you to participate! The TWiki.org Code of Conduct agreement took effect on 27 Oct 2008. We ask existing twiki.org users to opt-in. You need to opt-in to participate in the Blog, Codev, Plugins and TWiki webs. -- PeterThoeny - 27 Oct 2008
Tags:
create new tag
, view all tags

Question

Hello all, I have installed CompareRevisionsAddOn following the installation guide, so:

  • unzipped the package, files are in the right place & with appropriate ownership, i.e.
    • bin/compare: chmod 664 (-rwxr-xr-x), chown & chgrp to my username
    • templates/compare.pattern.tmpl: chmod 775, chown & chgrp to my username
  • installed the three CPAN modules listed as a dependency

But when I visit the local page calling the 'compare' script, as in: http://my.local.server/bin/compare/TWiki/CompareRevisionsAddOn

I get the following error:

Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.

I am authenticated and everything else works OK, testenv doesn't show any warnings.

Any help would be greatly appreciated!

Environment

TWiki version: TWikiRelease02Sep2004
TWiki plugins: DefaultPlugin, EmptyPlugin, InterwikiPlugin, HistoryPlugin, CompareRevisionsAddOn, SessionPlugin
Server OS: Linux RedHat? 9 Enterprise
Web server: Apache 1.3.33
Perl version: 5.8.5
Client OS: Win2K?
Web Browser: IE6
Categories: Installation, Topic revisions, Add-Ons

-- JosMaccabiani - 09 Jun 2005

Answer

If you have the chance to look at your web server's error log file, you might find more information about what went wrong.

Without this information, I can only guess:

  • Unfortunately in bin/compare I forgot to remove the path to our perl location which is a bit unusual. So please replace /usr/gnu/bin/perl with the path to your perl location (probably /usr/bin/perl or /usr/local/bin/perl )
  • Check if the CPAN modules which you installed can be found by the Plugin:
    cd (twiki_home)/lib/TWiki/UI
    perl -c -I../.. Compare.pm
    If this gives no error, the modules are installed correctly

-- JChristophFuchs - 11 Jun 2005

Sorry, should have mentioned that the error_log didn't show any errors. Anyway, I checked the script and indeed the path to perl was the problem. Now all works as expected. Thanks a bundle, now I know what to look for in the future when these problems occur!

-- JosMaccabiani - 10 Jun 2005

 
Topic revision: r4 - 10 Jun 2005 - 22:58:40 - JosMaccabiani
 
TWIKI.NET
This site is powered by the TWiki collaboration platformCopyright © by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
Ideas, requests, problems regarding TWiki? Send feedback