Question

I'm more curious than worried, when i run statistics, i get this error:

Content-type: text/plain TWiki detected an internal error - please check your TWiki logs and webserver logs for more information. RCS: failed to create file path: Permission denied

but it seems the stats still update. I never use to get this, I can't think of a change I have done besides installing the tree plugin and modifying a color.css file.

Environment

-- GrazianoMisuraca - 25 May 2007

Answer

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That error is due to something not being able to write a file on disc due to permissions blockin it. Chances are you ran a stats update as another user and ended up with the wrong permissions on the file that stores WebStatistics. Have a look on your disc.

-- CrawfordCurrie - 26 May 2007

Somehow a few of the folders had owner/group of 33 (instead of apache).. and those were the webs with problems. I chown'd them to apache and it seemed to work, but is this what the problem was? and how did that happen? NOTE: I also became unable to make new topics in TWiki and Sandbox webs, as well as save changes.. those were the only two webs with owner as 33.

-- GrazianoMisuraca - 28 May 2007

Update: Now that June has rolled on, I have another problem. June appears for each web on the statistics page, but no matter where from i update, every web's statistics are blanks (or Zeros) for that month, while May is fine.

-- GrazianoMisuraca - 05 Jun 2007

I have exactly the same problem, with June not updating. I changed a lot in my twiki install this month though. Maybe we can compare notes. I:

• switched to LDAP authentication
• installed PersonalInfoAddOn, GluePlugin, ImagePlugin, DBCacheContrib, DBCachePlugin, FormQueryPlugin, NatEditContrib. I think that's it

-- JosMaccabiani - 19 Jun 2007

i installed the TreePlugin only, which apparently messed with my ownership... i just went into the root twiki directory as root and did a chown -R apache:apache * and now it works

-- GrazianoMisuraca - 19 Jun 2007

Gotcha! I installed that one too, and TreeBrowserPlugin. And SearchSummaryPlugin.

Unfortunately I'm not as lucky as you are, since changing ownership doesn't solve my problem.

-- JosMaccabiani - 19 Jun 2007

do you get the same error on view statistics? paste it here.

-- GrazianoMisuraca - 19 Jun 2007

Got it. Another admin chowned all files in my /tmp directory to root, so apache couldn't write to the log file...

-- JosMaccabiani - 21 Jun 2007

aha, good stuff. QAPC

-- GrazianoMisuraca - 22 Jun 2007