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SID-02315: Redirection of emails for invalid user accounts.

Status: Answered Answered TWiki version: 5.0.1 Perl version: v5.8.8
Category: CategoryEmail Server OS: RedHat Linux version 5 Last update: 2 months ago

The issue is that we get huge amount of non deliverable messages on daily basis. In the message templates the Twiki sends, the reply to address is set to mailbox .If user is not using Twiki anymore, but still NDR messages are delivered to mail box.

Is it possible for Twiki to restrict the email notifications send for inactive users? On our analysis we found that user's email address has been added to "webnotify" to get notification. Can this be restricted?

Example:

find /var/www/html/wiki5/data/ -type f -exec grep -H 'santoshkumar.v' {} \; /var/www/html/wiki5/data/backup/.htpasswd:SanthoshKumarV:1c/5YSFxKBi/U:santoshkumar.v@nsn.com /var/www/html/wiki5/data/.htpasswd_org:SanthoshKumarV:1c/5YSFxKBi/U:santoshkumar.v@nokia.com; /var/www/html/wiki5/data/htpasswd_22022015.txt:SanthoshKumarV:1c/5YSFxKBi/U:santoshkumar.v@nsn.com; /var/www/html/wiki5/data/recov_htpasswd:SanthoshKumarV:1c/5YSFxKBi/U:santoshkumar.v@nsn.com /var/www/html/wiki5/data/.htpasswd:SanthoshKumarV:1c/5YSFxKBi/U:santoshkumar.v@nokia.com;

The user, SanthoshKumarV above is no longer active in Twiki , but the team is still receiving the email (NDR) messages to user email ID.

-- Sriharsha Vardhan - 2017-05-31

Discussion and Answer

There is currently no way to disable an e-mail address in the WebNotify topics, e.g. you always can use a WikiWord or an e-mail address to subscribe.

To remove a user from TWiki see ManagingUsers#Removing_User_Accounts

-- Peter Thoeny - 2017-06-03

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SupportForm
Status Answered
Title Redirection of emails for invalid user accounts.
SupportCategory CategoryEmail
TWiki version 5.0.1
Server OS RedHat Linux version 5
Web server Apache 2.2.3
Perl version v5.8.8
Browser & version chrome and IE
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Topic revision: r2 - 2017-06-03 - PeterThoeny
 
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