Question

I am having problems with the Action Tracker Plugin. Referring to the example located under the Plugin Installation Instructions from http://twiki.org/cgi-bin/view/Plugins/ActionTrackerPlugin.

Example:

%ACTION{who=TWikiGuest,due="1 Jan 2003",open}% Example action ... and the result of a formatted search below:

%ACTIONSEARCH topic=ActionTrackerPlugin who=TWikiGuest header="|Who|Due|State|Description|" format="| $who |$due|$state|$text|" orient="rows" }%

Action Table:

Assigned to Due date Description State Notify TWikiGuest Wed, 1 Jan 2003 Example action open edit

ActionSearch Table:

Who Due State Description

Why am I not seeing any actions showing up in the ActionsSearch table which is what I anticipate?In addition, what is the purpose of the EDIT column?Thanks

Environment

-- GeorgeSit - 20 Jun 2005

Answer

From -- MarcusLeonard - 10 May 2005:

"The example query-by-example search form in the ActionTrackerPlugin topic does not work. It seems to be because the default value for state can not be .* - which is what's in the form. It apparently has be be either a valid value (open, closed, etc) or the state query must be entirely absent. A "straight" action search (no form), for example
%ACTIONSEARCH{ who="MarcusLeonard" within="60" state=".*" }%
fails. If people are copying and pasting this example, they may have trouble because of this."

The EDIT lets you change the action, in particular the state and sometimes you may want to change the due date.

-- PhilipIsaacson - 21 Jun 2005

Thanks, but how about the example I am referring to? Why doesn't that work?

The EDIT does not allow me to change anything. Why is that? Thanks

-- GeorgeSit - 21 Jun 2005

I'm sorry. I misunderstood your question. I thought you were having the same problems I had.

Your ActionTrackerPlugin is not installed and configured correctly.

Someone more experienced than I will have to help you diagnose what is wrong with your installation.

-- PhilipIsaacson - 22 Jun 2005

CrawfordCurrie is the most knowledgeable as he wrote the plugin, unfortunately, Crawford isn't responding to Support inquiries -- probably quite busy with Dakar. I imagine one could get him via TWikiIRC - I have an issue as well with ActionTrackerPlugin.

-- SteveRJones - 29 Jun 2005

George, I can't work out what you are trying to say from the report above. Please paste in the TWiki text and the HTML output so I can see exactly what you are trying to do.

-- CrawfordCurrie - 30 Jun 2005

Crawford,

Thanks for your help. I work with George - let me elaborate. We really have two problems - not one:

1. We can post an action with the "%ACTION{ etc } etc" command and it appears nicely in the table format. When we click on any one of the "edit" links in the tables a window pops-up with the Twiki code for the entire Twiki topic. More importantly, we cannot edit this window and there is no 'close' or 'save' etc button.

2. When we follow the %Action% command with the "%ACTIONSEARCH{ who="etc" state="open" }% command, all we see is an empty table with no found actions, i.e. a one column table with just the header (Who, Due, State, Description).

Sorry to burden you but we really would appreciate a few tips on how to address these problems. We are keen on getting ActionTracker to work for us - there is a lot of internal demand within my company for this feature.

Mike Moghadam

-- TWikiGuest - 06 Jul 2005

To give further information about this problem the Server OS is Sun Solaris 5.8 Being a rather old OS could this have any affect on the ActionTracker plugin?

Is anyone else running the ActionTracker with Sun Solaris 5.8?

Thanks Kevin Ouellette

-- KevinOuellette - 02 Sep 2005

We are running Twiki on Solaris 5.8 with server netscape enterprise, and having similar problem: we can add/edit actions, but search is always empty.

-- AviYagodnick - 08 Sep 2005

Sorry for the delay in getting back to you on this; it fell under the radar.

I wonder if this is to do with the grep command line. I have a dim memory of the grep command line on Solaris being different to the GNU command line. I don't have access to a Solaris platform to check.

-- CrawfordCurrie - 08 Sep 2005

yes, you definitely need the gnu grep instead of the sun-provided grep

-- WillNorris - 08 Sep 2005

See Bugs:Item621, which occurs on debian-linux (etch/testing). Sounds a lot like this user's failure with the "edit" feature.

-- JoanTouzet - 07 Oct 2005