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Question

Hello all, I have installed CompareRevisionsAddOn following the installation guide, so:

  • unzipped the package, files are in the right place & with appropriate ownership, i.e.
    • bin/compare: chmod 664 (-rwxr-xr-x), chown & chgrp to my username
    • templates/compare.pattern.tmpl: chmod 775, chown & chgrp to my username
  • installed the three CPAN modules listed as a dependency

But when I visit the local page calling the 'compare' script, as in: http://my.local.server/bin/compare/TWiki/CompareRevisionsAddOn

I get the following error:

Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.

I am authenticated and everything else works OK, testenv doesn't show any warnings.

Any help would be greatly appreciated!

Environment

TWiki version: TWikiRelease02Sep2004
TWiki plugins: DefaultPlugin, EmptyPlugin, InterwikiPlugin, HistoryPlugin, CompareRevisionsAddOn, SessionPlugin
Server OS: Linux RedHat 9 Enterprise
Web server: Apache 1.3.33
Perl version: 5.8.5
Client OS: Win2K
Web Browser: IE6
Categories: Installation, Topic revisions, Add-Ons

-- JosMaccabiani - 09 Jun 2005

Answer

If you have the chance to look at your web server's error log file, you might find more information about what went wrong.

Without this information, I can only guess:

  • Unfortunately in bin/compare I forgot to remove the path to our perl location which is a bit unusual. So please replace /usr/gnu/bin/perl with the path to your perl location (probably /usr/bin/perl or /usr/local/bin/perl )
  • Check if the CPAN modules which you installed can be found by the Plugin:
    cd (twiki_home)/lib/TWiki/UI
    perl -c -I../.. Compare.pm
    If this gives no error, the modules are installed correctly

-- JChristophFuchs - 11 Jun 2005

Sorry, should have mentioned that the error_log didn't show any errors. Anyway, I checked the script and indeed the path to perl was the problem. Now all works as expected. Thanks a bundle, now I know what to look for in the future when these problems occur!

-- JosMaccabiani - 10 Jun 2005

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Topic revision: r4 - 2005-06-10 - JosMaccabiani
 
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