SID-00538: Attaching files get 500 Error - Internal Server Error

Status:	Answered	TWiki version:	4.3.2	Perl version:	5.008008 (linux)
Category:	CategoryAttachments	Server OS:	Linux 2.6.9-42.0.3.elsmp	Last update:	16 years ago

Everytime I try to attach a files it give me a 500 Error - Internal Server Error. Site has been functioning for over 3 months with no issues. What could it be? I can upoad with FTP without issue. It is across all webs....

-- RobertMurchison - 2009-09-21

Discussion and Answer

500 errors should have some details in the web server log (Apache, presumably?). Anything there?

-- SeanCMorgan - 2009-09-22

This is what the log shows

POST /bin/upload/IBInternal/WebHome HTTP/1.1" 500 1538 "https://intelligentbuildingswiki.com/bin/attach/IBInternal/WebHome" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)"

-- RobertMurchison - 2009-09-22

I turned on error logging...what do you make of this?

Tue Sep 22 10:19:56 2009] view: Use of uninitialized value in string eq at /hsphere/local/home/c110083/intelligentbuildingswiki.com/wiki/lib/TWiki/Users/TWikiUserMapping.pm line 471. CGI open of tmpfile: Permission denied [Tue Sep 22 10:20:16 2009] [error] [client 75.103.1.84] Premature end of script headers: /hsphere/local/home/c110083/intelligentbuildingswiki.com/bin/upload Use of uninitialized value in string eq at /hsphere/local/home/c110083/intelligentbuildingswiki.com/wiki/lib/TWiki/Users/TWikiUserMapping.pm line 471. CGI open of tmpfile: Permission denied [Tue Sep 22 10:20:29 2009] [error] [client 75.103.1.84] Premature end of script headers: /hsphere/local/home/c110083/intelligentbuildingswiki.com/bin/upload

-- RobertMurchison - 2009-09-22

> open of tmpfile: Permission denied

Does the apache process have permission to the temp directory? (at the path specified with the configure variable, {WorkingDir}.

-- SeanCMorgan - 2009-09-23

It is set to 777. Is that what you mean?

-- RobertMurchison - 2009-09-23

Check where {WorkingDir} points to, such as /var/www/twiki/working, and make sure that directory and all sub-dirs and files are owned by your webserver user.

-- PeterThoeny - 2009-09-28

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-- PeterThoeny - 2009-11-23

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