SID-01016: Slow installation - what details to check

Status:	Answered	TWiki version:	5.0.1	Perl version:	unknown
Category:	CategoryInstallation	Server OS:	Linux - kernel version 2.6.18-194.3.1.el5	Last update:	15 years ago

I've got an installation partially running, but it is VERY slow and it is not completely clear what I should be checking. I do not have command line access, so I have to check via FTP or the configure script. While I could clearly get professional support, my goal was to find a Wiki that is easy to install and use.

Here's the website: http://www.p3cg.com/twiki/bin/view.pl/Main/WebHome - It's running on a CPanel installation at register.com, if that tells you anything. (p.s. Why can't I just point to http://www.p3cg.com/twiki/ ?)

Some details

• Had to change all scripts in twiki/bin to *.pl extension
• Had to set execution permission to perl scripts (744) and the bin directory
• Question: What permission do all the other directories need? (The Twiki installation page http://twiki.org/cgi-bin/view/TWiki.SettingFileAccessRightsLinuxUnix doesn't address 5.0. Why not just do this in the Configure script?)
• Perl is in /user/bin/perl as standard (don't know version number)
• LocalLib.cfg created and in the bin/ directory
• I have no idea if I need to install CPAN modules
• Aha! I screwed up the .htaccess for the bin directory! (Directions in the comments are NOT clear) I fixed it, but it doesn't seem to be any better. Still painfully slow.
• .htaccess files copied as appropriate to other directories as indicated in installation info.
• As a data point: The configuration script appears to be fast, so there is probably a setting somewhere that I messed up.

Thanks for any pointers or help that you can provide.

-- JackVinson - 2010-11-05

Discussion and Answer

Hello.

The images in TWikiDocGraphics are not there.

In http://www.p3cg.com/twiki/pub/TWiki/TWikiDocGraphics/menu-down.gif the server says

Error - Page Not Found The page or post you were looking for does not exist or has been moved to another location.

Check file access rights in pub directory.

-- EnriqueCadalso - 2010-11-05

Besides images, no files in twiki/pub are delivered. For example, the Javascript file http://www.p3cg.com/twiki/pub/TWiki/PatternSkin/pattern.js referenced in the TWiki topic returns "Error - Page Not Found". As Enrique stated, check the permission in the pub directory. Check also if /twiki/pub is really the proper URL path of your twiki/pub directory.

Page load times should be in 1 to 3 sec range for pages that have no or little dynamic content. In your case, the actual HTML page loads reasonably fast, but non-existing attachments load extremely slow (some DNS lookups are extremely slow too). Sscreenshot of Firebug (FF extension) on your TWiki page:

-- PeterThoeny - 2010-11-05

Strange. The twiki/pub directory is certainly there and it seems to have access (744) - as do all the subdirectories. And the files are all there.

Again: what permissions does that stack need to have? I copied everything over via FTP, which seems to keep permissions (usually).

-- JackVinson - 2010-11-06

The physical directory does not necessarily map to the URL path. Check your Apache settings.

As for permissions, make directories below twiki/data and twiki/pub 755, files 644. Directory and files need to be owned by the webserver user.

-- PeterThoeny - 2010-11-06

Okay. Thanks for all your help. Turns out I could not resolve this one.

-- JackVinson - 2010-11-06

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