SID-01207: WYSIWIG Buttons Come up Blank

Status:	Answered	TWiki version:	4.2.4	Perl version:	5.8.5
Category:	WysiwygPlugin	Server OS:	Red Hat Enterprise Linux AS release 4, kernel 2.6.9-42	Last update:	14 years ago

I have a TWiki environment in place running:

• TWiki-4.2.4, Sat, 06 Dec 2008, build 17773
• WysiwygPlugin (03 Aug 2008, $Rev: 17680 (06 Dec 2008)
• TinyMCEPlugin (03 Aug 2008, $Rev: 17302 (06 Dec 2008)

In this environment the WysiwygPlugin works well with only minor button rendering issues. We are now trying to set up a replacement environment with new hardward etc. During our testing we have noticed that the WysiwygPlugin is having additional issues.

Several of the action buttons (manage attachment, link, unlink, font color, insert table, etc.), when clicked, bring up a pop-up window, but the window is completely blank.

I've done a quick check to make sure all the plugin requirements are in place in the new environment. I haven't yet been able to identify if there's some other piece of the server config that could be causing this behavior.

Any ideas of places or settings to check?

New Environment Specs

• Server OS: Red Hat Enterprise Linux Server release 5.3, kernel 2.6.18-128.4.1.0.1.el5
• Web server: Apache/2.2.11 (Oracle Fusion webtier 11g)
• Perl version: 5.10.1

-- MatthewCardozo - 2011-06-20

Discussion and Answer

Those windows are delivered via HTML pages in the TWiki pub directory. You possibly have a Apache setting to disallow html in that directory? Check (and disable) SELinux, it might interfere too.

-- PeterThoeny - 2011-06-23

Closing this question after more than 30 days of inactivity. Feel free to reopen if needed. Consider engaging one of the TWiki consultants if you need timely help. We invite you to get involved with the community, it is more likely you get community support if you support the open source project!

-- PeterThoeny - 2011-08-01

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