SID-01336: TWiki restore problem with backup plugins

Status:	Answered	TWiki version:	5.1.0	Perl version:
Category:	BackupRestorePlugin	Server OS:	Ubuntu 11.0.4	Last update:	14 years ago

Hi,

My TWiki is 5.1.0. It is fresh install version and I didn't install anything after I finish to install. TWiki works great! I can add pages and everything looks fine.

I need 2nd server for backup, so I built 2nd server and made a backup from 1st server. 1st server runs Ubuntu desktop version (11.0.4) and 2nd server runs Ubuntu server version (11.0.4).

I made backup successfully and upload to 2nd server with FTP.

I can see my back up file from my 2nd server's Backup&restore console. So, I click "Details / Restore.." button, and it brings me to detailed page. There should be "Restore option", but I have nothing.

All I have is "Details of my-back-up-file-name.zip" table and "Restore Option" table, but it is empty. It looks like this: Restore Option: (Check TWiki:Plugins.BackupRestorePlugin for an updated plugin)

There should be options between those two lines. I changed my back file permission to 777 (btw, it is located at /tmp) but still not showing.

I tried to click that button on my 1st server, but it gives me the same result. No Restore options. So, I can't restore my back up.

I tried to google it, but all I can get is bunch the exactly same TWiki document.

What did I miss? How can I make restore?

Thanks for help.

-- TWikiGuest - 2011-11-22

Discussion and Answer

For just in case, the following is syntax when I click "edit" button.

TWiki Backup & Restore Console

<b>Overview</b>

-- TWikiGuest - 2011-11-22

Did you upgrade the plugin on the new TWiki? Run configure => Extensions => Find more extensions => upgrade BackupRestorePlugin.

-- PeterThoeny - 2011-11-22

First of all, Thank you Peter Thoeny!

It works now!!!

I will update my situation and instruction how to solve my problem for guys who has the same problem with me.

Here was my yesterday situation. As I mentioned above, I installed TWiki 5.1.0 to my fresh installed Ubuntu server (11.0.4). This is my 2nd Wiki server.

Ubuntu & TWiki are fresh installed, so I didn't add any plug-ins or other things. (except vsftpd for Ubuntu server). I tried to back up & restore from my 1st Wiki server. My 1st Wiki server is TWiki 5.1.0 & Ubuntu Desktop version (11.0.4). Same setting with 2nd server.

I uploaded through FTP to /tmp directory. I could see my backup file on BackupRestore Console of 2nd server. That means 2nd server recognizes my backup file successfully. No problem until here.

But, when I click "Detailed/Restore" button, I could only see detailed information. No restore options or button. So, I could not perform restore.

I double, triple, quadruple checked manuals, BackupRestore Plugin pages, googles, everything I could. But, I could not find the answer I want.

BackupRestore Plugin page indicates that "You don't need to install if your TWiki is newer than 5.1.0." So, I never consider to install or upgrade Backup/Restore Plugins, but here is the part I guess.

TWiki 5.1.0 release date was earlier than "Restore" function was added to Backup/RestorePlugin. So, TWiki 5.1.0 has pre-installed Backup/Restore plug-ins, but Restore function is not added yet. I am not sure and this is just my guess.

So, as Peter said, go to configure -> Extensions -> Find more extensions -> upgrade BackupRestore Plugins. If your server is behind the firewall, the following link will be helpful.

http://twiki.org/cgi-bin/view/Support/RunningPluginInstallerBehindFirewall

I hope this comment helps anyone who has the same problem with me. Thanks again to Peter Thoeny!!

-- TWikiGuest - 2011-11-23

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