SID-02147: Oops: we could not recognize you. Try again or

Status:	Answered	TWiki version:	6.0.2	Perl version:	5.14.2
Category:	CategoryRegistration	Server OS:	Ubuntu Linux 14.04.2 LTS	Last update:	10 years ago

New 6.0.2 installation; user registration was working, but suddenly stopped, and started getting this "Oops" error with every login attempt. Last things done before I noticed this problem was to install a few plugins, including DBCache.

-- Larry Bristol - 2016-01-20

Discussion and Answer

Additional information: Users were migrated from an older TWiki system; these users cannot login. New users registered in current system; these users can login perfectly.

Noticed a change in the .htpasswd file. Each line now contains name:password:email:0:0 (for the new users registere in current system, the last field is 1453306466)

-- Larry Bristol - 2016-01-20

Well, a little more information: At least one user migrated from the older system can still login. I am beginning to think this problem is isolated to MY user id!

-- Larry Bristol - 2016-01-20

Have you upgraded from Cairo (or an older) TWiki version? In that case, an extra step is required: After Cairo, user's mail addresses have been moved from the users page to the .htpasswd file, to protect their privacy in public installations. A script tools/upgrade_emails.pl in your installation should fix this.

See TWikiUpgradeGuide for the authoritative source.

-- Harald Jörg - 2016-01-20

Thanks, but .htpasswd already had the email addresses. Reread and you will note that I had successfully logged on several times, and then suddenly, I could no longer do so.

Fortunately, I may have resolved this for myself. I could not login, and I could not change my password, but TWiki allowed me to reset it, and I could successfully login using the new password, and change it back to the original password.

I have only two questions remaining.

• Is this isolated to my user? I guess I'll know when I open the system for others to use.
• What went wrong? I doubt I'll ever know.

-- Larry Bristol - 2016-01-21

Not sure what went wrong. I am closing this question.

-- Peter Thoeny - 2016-02-14

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