SID-02491: WebStatistics not updated

Status:	Answered	TWiki version:	6.1.0	Perl version:	perl 5, version 16, subversion 3 (v5.16.3)
Category:	CategoryMissingFunctionality	Server OS:	Red Hat Enterprise Linux Server release 7.9 (Maipo)	Last update:	3 years ago

After upgrade of twiki from 5.1 to 6.1.0, the WebStatistics are no longer updating. Looks like after upgrade to new twiki version, its stopped updating WebStatistics for each web.

-- Anwar Ahmed - 2022-04-05

Discussion and Answer

Did you install the cron job as documented?

-- Peter Thoeny - 2022-04-06

No Peter, there is no cron jobs installed. Could you please share the document link, I will try to follow implement cron jobs.

-- Anwar Ahmed - 2022-04-06

MailerContrib and TWikiSiteTools

-- Peter Thoeny - 2022-04-07

Hi Peter, I have implemented the cron but still statistics does not show. It shows 0 (0 unique users) | 0 (0 unique users) | 0 (0 unique users)

Also when ./statistics runs, it shows below. Please advice if below log will help to identify the problem-

[root@localhost bin]# ./statistics [Mon Jun 6 08:40:51 2022] statistics: Use of qw(...) as parentheses is deprecated at /var/www/html/twiki/lib/TWiki/Plugins/ChartPlugin.pm line 88. TWiki: Create Usage Statistics Do not interrupt this script! (Please wait until page download has finished) * Statistics for 2022-06 * Executed by TWikiAdminGroup * Finished collecting log data at 2022-06-06 - 08:40 * Reporting overall statistics - webs: 13, topics: 189, attachments: 155 - view: , save: , upload: - data size: 59.1 MB, pub size: 206.7 MB - disk use: 82% - users: 6, groups: 4

-- Anwar Ahmed - 2022-06-06

Check the file permissions, and the user the script runs under. It should be the webserver user.

-- Peter Thoeny - 2022-06-07

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