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Home > T/S > Troubleshooting Steering Guides

General Info Class:  C Direction  5130747,  Rev#  1

Troubleshooting EPI Ghosting Problems

Troubleshooting EPI ghosting problems is often very challenging, given that EPI has so many mechanisms that contribute to ghosting. This checklistis designed to provide a structured approach to correcting EPI ghosting problems in EXCITE (10.0) systems (do not use this document to troubleshoot LX (8.X, 9.X) systems). Here is how to check what revision software (compare the MR Software release number) your system has loaded:

{sdc@t15}[1] whatRev
Hostname : t15
Build number for MrpApps is 10.0_M4_0309.a
Build number for PostSdC is 10.0_M4_0309.a
Build number for cclass is 10.0_M4_0309.a
Build number for devenv is 10.0_M4_0309.a
Build number for driverSupport is 10.0_M4_0309.a
Build number for insite is 10.0_M4_0309.a
Build number for install is 10.0_M4_0309.a
Build number for mrtest is 10.0_M4_0309.a
Build number for os_cd is 6_15.4.a
MR Software release: 10.0_0309a
{sdc@t15}[2]

Start by comparing the customer’s ghosted images to the examples in Troubleshooting Using EPT. Each example has a list of things to check to eliminate that particular type of ghosting, with the most likely causes (or checks taking the least amount of time) listed first. Go to EPI Ghosting Checks for instructions on how to perform each check. If you are instructed to run EPT then run it as described at the top of Troubleshooting Using EPT. Report File Format is a disccusion of grafidy file format.

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