Question

Hi,

I've recently installed the latest TWiki on a Solaris 10 box. Everything's working fine except that when a new user registers, the supposed 'confirmation' email is never sent, nor is any notification email sent to the TWiki Admin user.

NET::SMTP 2.26 is installed and running on this server, configured as: {SMTP}{MAILHOST}: localhost (127.0.0.1) {SMTP}{SENDERHOST}: twiki.mycompany.com (the domain of the server)

Both username and passwords are left blank.

Weird thing is, when I enable 'debug mode' and read through the SMTP log, it shows two different hostnames. one is twiki.mycompany.com, which is the real host domain, the other is atm.mycompany.com, which I have no clue about. I have this sneaking suspicion that it's the reason why the emails are not sent even though the log seems to say everything's okay.

Net::SMTP=GLOB(0xd4d74c)<<< 220 atm.mycompany.com ESMTP Sendmail 8.13.6+Sun/8.13.6; Wed, 22 Nov 2006 16:10:44 -0500 (EST)

Net::SMTP=GLOB(0xd4d74c)>>> EHLO twiki.mycompany.com

Net::SMTP=GLOB(0xd4d74c)<<< 250-atm.mycompany.com Hello localhost [127.0.0.1], pleased to meet you

Net::SMTP=GLOB(0xd4d74c)<<< 250-ENHANCEDSTATUSCODES

Net::SMTP=GLOB(0xd4d74c)<<< 250-PIPELINING

Net::SMTP=GLOB(0xd4d74c)<<< 250-EXPN

Net::SMTP=GLOB(0xd4d74c)<<< 250-VERB

Net::SMTP=GLOB(0xd4d74c)<<< 250-8BITMIME

Net::SMTP=GLOB(0xd4d74c)<<< 250-SIZE

Net::SMTP=GLOB(0xd4d74c)<<< 250-DSN

Net::SMTP=GLOB(0xd4d74c)<<< 250-ETRN

Net::SMTP=GLOB(0xd4d74c)<<< 250-DELIVERBY

Net::SMTP=GLOB(0xd4d74c)<<< 250 HELP

Net::SMTP=GLOB(0xd4d74c)>>> MAIL FROM:<tracy.lee@mycompany.com>

Net::SMTP=GLOB(0xd4d74c)<<< 250 2.1.0 <tracy.lee@mycompany.com>... Sender ok

Net::SMTP=GLOB(0xd4d74c)>>> RCPT TO:<tracy.lee@mycompany.com>

Net::SMTP=GLOB(0xd4d74c)<<< 250 2.1.5 <tracy.lee@mycompany.com>... Recipient ok

Net::SMTP=GLOB(0xd4d74c)>>> DATA

Net::SMTP=GLOB(0xd4d74c)<<< 354 Enter mail, end with "." on a line by itself

Net::SMTP=GLOB(0xd4d74c)>>> Date: Wed, 22 Nov 2006 21:10:44 GMT

Net::SMTP=GLOB(0xd4d74c)>>> From: Twiki Admin <tracy.lee@mycompany.com>

Net::SMTP=GLOB(0xd4d74c)>>> To: Twiki Admin <tracy.lee@mycompany.com>

Net::SMTP=GLOB(0xd4d74c)>>> Subject: TWiki - Registration for PublicUser (publicuser@yahooPLEASENOSPAM.com)

Net::SMTP=GLOB(0xd4d74c)>>> MIME-Version: 1.0

Net::SMTP=GLOB(0xd4d74c)>>> Content-Type: text/plain; charset=iso-8859-15

Net::SMTP=GLOB(0xd4d74c)>>> Content-Transfer-Encoding: 7bit

Net::SMTP=GLOB(0xd4d74c)>>>

Net::SMTP=GLOB(0xd4d74c)>>> This is an automated e-mail notification of user registration in TWiki.

Net::SMTP=GLOB(0xd4d74c)>>>

Net::SMTP=GLOB(0xd4d74c)>>> PublicUser has been registered with e-mail publicuser@yahooPLEASENOSPAM.com

Net::SMTP=GLOB(0xd4d74c)>>>

Net::SMTP=GLOB(0xd4d74c)>>> Submitted content:

Net::SMTP=GLOB(0xd4d74c)>>>

Net::SMTP=GLOB(0xd4d74c)>>> * FirstName: Public

Net::SMTP=GLOB(0xd4d74c)>>> * LastName: User

Net::SMTP=GLOB(0xd4d74c)>>> * Email: publicuser@yahooPLEASENOSPAM.com

Net::SMTP=GLOB(0xd4d74c)>>> * Password: *****

Net::SMTP=GLOB(0xd4d74c)>>> * OrganisationName:

Net::SMTP=GLOB(0xd4d74c)>>> * OrganisationURL:

Net::SMTP=GLOB(0xd4d74c)>>> * Country:

Net::SMTP=GLOB(0xd4d74c)>>> * Comment:

Net::SMTP=GLOB(0xd4d74c)>>>

Net::SMTP=GLOB(0xd4d74c)>>>

Net::SMTP=GLOB(0xd4d74c)>>> Saved to:

Net::SMTP=GLOB(0xd4d74c)>>>

Net::SMTP=GLOB(0xd4d74c)>>> http://twiki.mycompany.com/twiki/bin/view/Main/PublicUser

Net::SMTP=GLOB(0xd4d74c)>>> .

Net::SMTP=GLOB(0xd4d74c)<<< 250 2.0.0 kAMLAibL006116 Message accepted for delivery

Net::SMTP=GLOB(0xd4d74c)>>> QUIT

Net::SMTP=GLOB(0xd4d74c)<<< 221 2.0.0 atm.mycompany.com closing connection :

Any ideas? Thanks!

Tracy Lee

Environment

-- TWikiGuest - 28 Nov 2006

Answer

If you answer a question - or someone answered one of your questions - please remember to edit the page and set the status to answered. The status selector is below the edit box.

It looks like you are delivering the mail successfully to the local computer. What I bet is that the native sendmail is configured for local delivery instead of forwarding the mail to your companies mail smarthost that figures out the routing of mail. You could try to reconfigure twiki to send the mail directly to the smarthost for your company or fix the sendmail configuration.

-- RickMach - 29 Nov 2006