Question

I'm thinking of using Twiki to implement a bug triage system - we already have a bug tracking system, but I want somewhere for engineers to be able to coordinate the initial diagnosis and data collection, sometimes even before the formal bug tracking is started, e.g. 'where is the core', 'what is the phone number of the tester who thinks they have a problem' etc.

Now a lot of the communication is currently done on several mailing lists, and I would like to be able to forward mails to a mailbot that categorised them and added them to the appropriate Twiki topic - in the case where we have a bugid this would be easy as we could fabricate a topic name from that.

My question is, is it possible to use the Twiki API from a non-CGI script to manipulate the Twiki database in this fashion? I'm thinking of something that stripped down the mail headers and then inserted the mail body into the appropriate topic. The Twiki API documention doesn't seem to cover this type of usage, and I can't seem to find any similar plugins that I could use as a basis.

Thanks!

• TWiki version: 20001201
• Perl version: 5.6.1
• Web server & version: Apache/1.3.20 (Unix) mod_perl/1.25
• Server OS: Solaris
• Web browser & version: mozilla 1.2.1
• Client OS: Solaris

-- AlanBurlison - 17 Jan 2003

Answer

See MailToTWikiAddOnDev and MailToTWikiAddOn for the fruits of my labours.

-- AlanBurlison - 26 Jan 2003