SID-00864: How to do mailnotify type functionality controlled by fields

Status:	Answered	TWiki version:	4.1.2	Perl version:	5.6
Category:	CategoryEmail	Server OS:	ubuntu	Last update:	15 years ago

We have a custom web that is using individual topics to track problem reports, actions and resolution. We have a TWiki Form that defines a number of fields, one of which is the person assigned to the problem. The assigned person is the full wiki name like Main.JoeBlow. We would like to setup a period email where we email the person in the assigned to field a reminder if the problem is still open (there is another field that defines the state of the topic). Does anyone have a suggestion how I could go about this?

Thanks, RickMach

-- RickMach - 2010-06-11

Discussion and Answer

Look into the ActionTrackerPlugin, which is designed to do this. Alternatively, create a small script that scans for users in a form field and sends e-mail. Study the action tracker code SVN:ActionTrackerPlugin/tools/actionnotify and SVN:ActionTrackerPlugin/lib/TWiki/Plugins/ActionTrackerPlugin/ActionNotify.pm

-- PeterThoeny - 2010-06-14

Thanks for the suggestion. I had looked at that plugin and thought I could do it by writing my own similar script. I had hoped I overlooked some other easier way but I guess not.

-- RickMach - 2010-06-21

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