SID-01182: Warning: Could not send confirmation email

Status:	Answered	TWiki version:	5.0.2	Perl version:
Category:	CategoryEmail	Server OS:	CentOS	Last update:	13 years ago

I have a question with this following issue: When I created a new user for my Twiki, after I press Submit, I have got a issue.

"Thank you for registering Your personal TWiki topic Test16Giang has been created (Suggestion: How about uploading your picture to your topic?) You are also listed in the TWikiUsers topic Warning: Could not send confirmation email

ERROR: Can't send mail using Net::SMTP. 5.7.0 Must issue a STARTTLS command first. 25sm3014397wfb.10 at /usr/lib/perl5/5.8.8/CGI/Carp.pm line 314
CGI::Carp::realdie('ERROR
Can\'t send mail using Net::SMTP. 5.7.0 Must issue a S...') called at /usr/lib/perl5/5.8.8/CGI/Carp.pm line 385
CGI::Carp::die('ERROR
Can\'t send mail using Net::SMTP. 5.7.0 Must issue a S...') called at /twiki/lib/TWiki/Net.pm line 365   TWiki::Net::_sendEmailByNetSMTP('TWiki::Net=HASH(0x986ad7c)', 'Date: Fri, 20 May 2011 07:23:29 GMT\x{a}From: TWiki Administrator...') called at /twiki/lib/TWiki/Net.pm line 244   TWiki::Net::__ANON__() called at /twiki/lib/CPAN/lib//Error.pm line 379   eval {...} called at /twiki/lib/CPAN/lib//Error.pm line 371   Error::subs::try('CODE(0xa1f75a0)', 'HASH(0xa2f5438)') called at /twiki/lib/TWiki/Net.pm line 260 TWiki::Net::sendEmail('TWiki::Net=HASH(0x986ad7c)', 'From: TWiki Administrator <webmaster@lhv.vn>\x{a}To: test2 giang ...') called at /twiki/lib/TWiki/UI/Register.pm line 970 TWiki::UI::Register::_emailRegistrationConfirmations('TWiki=HASH(0x906e6d8)', 'HASH(0xa139e38)') called at /twiki/lib/TWiki/UI/Register.pm line 818 TWiki::UI::Register::finish('TWiki=HASH(0x906e6d8)') called at /twiki/lib/TWiki/UI/Register.pm line 394   TWiki::UI::Register::registerAndNext('TWiki=HASH(0x906e6d8)', '/twiki/data/RegistrationApprovals') called at /twiki/lib/TWiki/UI/Register.pm line 91   TWiki::UI::Register::register_cgi('TWiki=HASH(0x906e6d8)') called at /twiki/lib/TWiki/UI.pm line 157 TWiki::UI::__ANON__() called at /twiki/lib/CPAN/lib//Error.pm line 379   eval {...} called at /twiki/lib/CPAN/lib//Error.pm line 371   Error::subs::try('CODE(0x906ddcc)', 'HASH(0xa139af0)') called at /twiki/lib/TWiki/UI.pm line 197   TWiki::UI::run('CODE(0x980e870)') called
Too many failures sending mail

I'm using CentOS with Twiki 5.02, and mail of my company is google app with domain lhv.vn. I configured in configure page

{SMTP}{MAILHOST}δ          smtp.googlemail.com
{SMTP}{SENDERHOST}δ      www.gmail.com

I don't know to fix this issue. can you hep me? Thanks

-- LeTruongGiang - 2011-05-20

Discussion and Answer

(I merged the two almost identical support questions. No time now to look into this.)

-- PeterThoeny - 2011-05-20

PeterThoeny, please help me to fix this issue

-- LeTruongGiang - 2011-05-24

The mail server might require authentication. If this is the case, specify {SMTP}{Username} and {SMTP}{Password}.

-- PeterThoeny - 2011-05-24

I specified {SMTP}{Username} and {SMTP}{Password}, but it doesn't work.

-- LeTruongGiang - 2011-05-26

I think, Google Mail server's using SSL/TLS, at the first line, I saw: "ERROR: Can't send mail using Net::SMTP. 5.7.0 Must issue a STARTTLS command first". How to fix it.

-- LeTruongGiang - 2011-05-26

TWiki currently does not support SSL/TLS for SMTP connections. You could hack the code or hire a consultant to enhance TWiki to support that.

Technically, this needs to happen:

• Add new configure flag such as {SMTP}{UseTLS}
• If set use CPAN:Net::SMTP::TLS instead of CPAN:Net::SMTP

-- PeterThoeny - 2011-05-26

Can you support SSL/TLS for SMTP connections? I see, almost company is using Google App for their email, and if Twiki support SSL/TLS for SMTP, it's fantastic

-- LeTruongGiang - 2011-05-26

Yes, we can. TWiki is open source. Free? Yes. But open source software is about taking and giving back, not just taking. We can add this feature if you have the skills or a budget. See how you can get involved or hire a consultant.

-- PeterThoeny - 2011-05-26

I wonder, how Twiki send mail to other mail server, I don't know this processes. For example, in my configuration, I have webmaster: abc@gmailPLEASENOSPAM.com mailhost: smtp.googlemail.com username: abc@gmailPLEASENOSPAM.com password: abc

I create a new user with email: def@yahooPLEASENOSPAM.com

Can you explain all process of sending mail from abc@gmailPLEASENOSPAM.com to def@yahooPLEASENOSPAM.com included of authenticate with SSL/TLS? I don't understand this process. Thank you.

-- LeTruongGiang - 2011-05-26

PeterThoeny, please explain for me process of sending mail from abc@gmail .com to def@yahoo .com.

-- LeTruongGiang - 2011-05-30

Oops, wrong error...

-- StephenCarville - 2012-11-28

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