SID-01804: Reset Password Not Working

Status:	Unanswered	TWiki version:	5.1.4	Perl version:	5. not sure
Category:	CategoryRegistration	Server OS:	Linux	Last update:	10 years ago

Users can not reset their passwords. When the user clicks on "Change Password" after filling in the form with the old and new passwords, the form just reappears and the password is not updated.

When logged in as administrator, I can successfully change anyones password using the same form.

So, the problem seems one of access. The admin access allows the change to happen.

Some page or directory somewhere needs to be unlocked.

Any ideas?

-- David Pontzer - 2013-10-08

Discussion and Answer

What kind of login manager do you use?

If template login, make sure resetpasswd is not in the {AuthScripts} configure setting.

If apache login, make sure resetpasswd is not in the require valid-user list in the twiki.conf apache configure file.

Make sure the TWiki web is open, e.g. not access controlled.

You also might want to reconfigure TWiki using ApacheConfigGenerator.

-- Peter Thoeny - 2013-10-08

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-- Peter Thoeny - 2015-12-03

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