SID-01864: Registration issue

Status:	Answered	TWiki version:	5.1.4	Perl version:	5.10
Category:	CategoryRegistration	Server OS:	CentOS 6.4	Last update:	5 years ago

I have a user that is registered, but every time he tries to edit something it says that he's not registered and brings up the registration page. If he enters his data, it says that he's already registered.

Any help would be greatly appreciated.

-- Lewis Shelton - 2014-01-31

Discussion and Answer

• Check the .htpasswd entry in twiki/data in case you use TWiki internal password management.
• Check the entry in Main.TWikiUsers
• In case you have LDAP auth and use RequireRegistrationPlugin check the mapping from login name to WikiName, which can be in Main.TWikiUsers or in configure depending on your configuration.

-- Peter Thoeny - 2014-01-31

We are using LDAP/AD and we the RequireRegistrationPlugin is enabled.

It only appears to be one user that is having the problem.

Can we simply turn off the RequireRegistrationPlugin, or will this cause other issues?

-- Lewis Shelton - 2014-01-31

I'm still struggling with this. I tried removing and re-registering the user but no luck. I used the instructions at the link below to remove the user, then I re-registered which went fine. However every time I try to edit as that user I get the message "To edit pages on this TWikiSite, you must have a registered user name and password."

HowToRemoveUsers

I am using LDAP/AD (You helped us set it up a while back).

I only have problems with this one user. Everyone else is fine.

Help!

-- Lewis Shelton - 2014-03-18

Possibly an LDAP cache issue? You could try to delete or rename the LDAP cache file at twiki/working/Work_areas/LdapContrib/cache.db. Please note that this will potentially assign different WikiNames to users if there are users with same first name and last name.

-- Peter Thoeny - 2014-03-18

No luck. Same thing.

-- Lewis Shelton - 2014-03-18

Closing this question after more than 30 days of inactivity. Feel free to reopen if needed. Consider engaging one of the TWiki consultants if you need timely help. We invite you to get involved with the community, it is more likely you get community support if you support the open source project!

-- Peter Thoeny - 2015-12-03

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