SID-02520: viewfile timeout

Status:	Answered	TWiki version:	6.1.0	Perl version:	5.32.1
Category:	CategoryError	Server OS:	AlmaLinux 9.5	Last update:	1 year ago

Recently the server on which I'm running Twiki 6.1.0 was automatically upgraded to AlmaLinux 6.5, perl v5.32.1. Since then, the twiki viewfile scripts has frequent timeouts. My log files are filled with a series of messages like:

[Wed Dec 04 17:06:32.436300 2024] [cgid:warn] [pid 1143:tid 1272] [client 10.44.47.2:52811] AH01220: Timeout waiting for output from CGI script /home/www/twiki/bin/viewfile, referer: https://twiki.nevis.columbia.edu/
[Wed Dec 04 17:06:32.436373 2024] [cgid:error] [pid 1143:tid 1272] [client 10.44.47.2:52811] Script timed out before returning headers: viewfile, referer: https://twiki.nevis.columbia.edu/
[Wed Dec 04 17:06:32.890289 2024] [cgid:warn] [pid 1724:tid 1766] [client 10.44.47.2:52773] AH01220: Timeout waiting for output from CGI script /home/www/twiki/bin/viewfile, referer: https://twiki.nevis.columbia.edu/
[Wed Dec 04 17:06:32.890313 2024] [cgid:error] [pid 1724:tid 1766] [client 10.44.47.2:52773] Script timed out before returning headers: viewfile, referer: https://twiki.nevis.columbia.edu/

I'm only showing a few lines out of many. While each page eventually loads, the speed is slow, and some images never get loaded.

Any suggestions?

-- William Seligman - 2024-12-04

Discussion and Answer

Problem solved: It's a cookie problem. The users who reported the problem to me, and I as well, were using various browsers. When we all deleted the twiki cookies from our browsers' caches, everything sped up again.

Sorry for taking up your time!

-- William Seligman - 2024-12-04

Strange, but I'm glad you sorted it out.

-- Peter Thoeny - 2024-12-05

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