Question

Hi all

I am new to twiki and I am trying to set up twiki here at our site. We want to use twiki as a base for a change request and trouble ticket system.

I had a look at the ChangeRequest implementation in the Sandbox, and I thought that would be a good base. I created a new ChangeRequest topic in my own Sandbox. The problem is that I created a new ChangeRequest ChangeRequest1001 and saved it. On the main ChangeRequest page, it is not listed in the list of Change Requests, nor is the min and next numbers updated accordingly. Also, when I try and create a new ChangeRequest, the saved ChangeRequest1001 is displayed with all the entered info from the previous entry being displayed.

What could be the problem

Thanks

Environment

-- RuanVanTonder - 02 Aug 2004

Answer

Things you can check:

• Is FormattedSearch working properly on your system? If not check your grep settings in TWiki.cfg
• ChangeRequestTemplate contain the form at the bottom? If not, configure your WebPreferences' WEBFORMS to list ChangeRequestForm, and add the form to the template.

Let us know how you proceed.

-- PeterThoeny - 04 Aug 2004

Reply

How can I verify whether FormattedSearch is working?

Thanks

-- RuanVanTonder - 05 Aug 2004

FormattedSearch should be working if the WebSearch is working; check both, normal search and regular expression search.

Here is a simple way to verify to test normal search. Type: %SEARCH{ "Ruan" }%, resulting in:

Searched: Ruan

Results from Support web retrieved at 13:51 (GMT)

Here is a regular expression search: %SEARCH{ "[R]uan" regex="on" }%, resulting in:

Searched: [R]uan

Results from Support web retrieved at 13:51 (GMT)

Both should return the same

-- PeterThoeny - 04 Aug 2004