Question

One of users wanted to report a problem using the Send Feedback link that is found at the bottom of each page. Using the Send Feedback on our site means that an email would be sent to me with the subject of the email including the current URL.

When he tried this it failed with a message from Outlook saying

"The command line argument is not valid. Verify the switch you are using."

Is there a setting I can change for this or a fix to get feedback to work?

BTW his issue was with the TWikiTutorial

In section 2, it talks about using the "Go" field ... shouldn't this be "Jump" ? There is no "Go" to be seen

Environment

-- PeterJones - 16 Aug 2006

Answer

If you answer a question - or someone answered one of your questions - please remember to edit the page and set the status to answered. The status selector is below the edit box.

Since that link is a simple mailto: link, presumably this problem occurs with any similar link in your browser. It sounds like there is a problem with the way you have mail set up on the server or in the browser. Apart from that, it's impossible to guess. Try typing this in your browser URL bar and hitting return:

mailto:peter@structuredwikis.com?subject=TWiki Feedback on Support.SendFeedbackFails

-- CrawfordCurrie - 24 Aug 2006

The above works from the browser but this is not the URL given from the html anchor send feedback, which is more like

mailto:twiki.support@cern.ch?subject=TWiki Feedback on <a href="something" class="twikilink">Something

-- PeterJones - 28 Aug 2006

It looks like your Something is linked, which is not good inside an href. You might need to fix the WEBCOPYRIGHT setting in your TWikiPreferences. Spaces should be escaped with %20, alternatively with  . Example:

• Using  : Send feedback
• Using %20: Send feedback

Please report back on how you fixed it.

-- PeterThoeny - 29 Aug 2006

Good news. By adding   as above it now works as expected.

Many thanks

-- PeterJones - 05 Sep 2006