SID-01974: SendEmailPlugin not working

Status:	Answered	TWiki version:	4.2.4	Perl version:	5.12.2
Category:	SendEmailPlugin	Server OS:	64bit Fedora Core 8	Last update:	11 years ago

I've installed SendEmailPlugin a few days ago (last version), but cannot make it works. I'd like to use it with also FormPlugin, but now I just copied a simple send e-mail form (from SendEmailPlugin topic at twiki.org) and it's not working. I also installed and enable mod_perl at system, web server (apache) and twiki configure script (adding a mail host and server host, username and password at the "Mail and Proxies" section and, by now, an only mail address at the {Permissions}{Allow}{MailTo} and {Permissions}{Allow}{MailCc}).

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Let me show you my form whole source code, a simple one with three fields: To, Subject and Message:

<form enctype="application/x-www-form-urlencoded" name="mailform" action="%SCRIPTURL{sendemail}%/%WEB%/%TOPIC%" method="POST"> <input type="hidden" name="successsection" value="thanks" /> <fieldset> <legend><b>Send Email</b></legend> <div class="twikiFormSteps"> <div class="twikiFormStep"> <h3>To:</h3> <input class="twikiInputField" id="to" name="to" size="30" type="text" value="%URLPARAM{"to"}%" /> </div> <div class="twikiFormStep"> <h3>Subject:</h3> <input type="text" class="twikiInputField" id="subject" name="subject" size="70" value="%URLPARAM{"subject"}%" /> </div> <div class="twikiFormStep"> <h3>Message:</h3> <textarea class="twikiInputField" cols="70" name="body" rows="6" style="width:100%">%URLPARAM{"body"}%</textarea> </div> <div class="twikiFormStep"> <input type="submit" class="twikiSubmit" value="Send" /> </div> </div> </fieldset> </form> %SENDEMAIL% <!-- %STARTSECTION{"thanks"}%

Notification

%SENDEMAIL% <input type="button" value="Ok" class="twikiButton" onclick="window.location.href='%URLPARAM{"origurl" default="%SCRIPTURLPATH{view}%/%BASEWEB%/%BASETOPIC%"}%'" /> %ENDSECTION{"thanks"}% -->

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I always get this error:

Software error:

Can't call method "run" on an undefined value at /path_to_twiki/bin/sendemail line 37. at /path_to_twiki/bin/sendemail line 37

For help, please send mail to the webmaster (sysadmin_address), giving this error message and the time and date of the error.

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Twiki log files are saying nothing about that. Web server is showing these three lines when I click on the button:

[error] sendemail: Name "TWiki::engine" used only once: possible typo at /path_to_twiki/bin/sendemail line 37., referer: https://my_server/path_to_my_topic [error] sendemail: Can't call method "run" on an undefined value at /path_to_twiki/bin/sendemail line 37., referer: https://my_server/path_to_my_topic [error] sendemail: at /path_to_twiki/bin/sendemail line 37, referer: https://my_server/path_to_my_topic

What else can I do/test/modify?

-- Dani Molina - 2014-09-25

Discussion and Answer

You are using TWiki-4.2.4, but this plugin requires TWiki-5.0 or later as documented.

Upgrade TWiki, or look into SendMailPlugin.

-- Peter Thoeny - 2014-09-25

But... on the plugin info (http://twiki.org/cgi-bin/view/Plugins/SendEmailPlugin) it says "TWiki Dependency: 4.2 or later" and 1 year and a half after there was added support for TWiki 5.

-- Dani Molina - 2014-09-26

Do not worry, Peter, thank you for your time, I'm already installing and testing SendMailPlugin instead.

-- Dani Molina - 2014-09-26

After upgrading to TWiki 6 and installing (and enabling at configure) SendEmailPlugin, now we get this error when sending a form (using FormPlugin, and SendEmailPlugin in its action field):

Not Found

The requested URL /Twiki/bin/sendemail/GREATITNFC/RegistrationFormITNFinal?twiki_redirect_cache=bdb777505be8c26cf996fefb8c52b0f3 was not found on this server.

Enabling debug.log results in nothing written there. Watching at web server log files we see this:

[Mon Nov 17 13:22:36 2014] [error] [client 161.116.78.39] [Mon Nov 17 13:22:36 2014] view: Use of uninitialized value in lc at (path_to_twiki)/lib/TWiki/Plugins/FormPlugin.pm line 342., referer: (path_to_form_topic)

What can we do/check?

-- Dani Molina - 2014-11-17

Close this question. A new one was opened for the new circunstances at http://twiki.org/cgi-bin/view/Support/SID-01994

-- Dani Molina - 2014-11-24

      Change status to: Asked question Answered question Closed unanswered