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Starting with some bullet items (or headings) to be fleshed out later.

  • Make sure you can return anything you buy (and get your money back) in case it doesn't work or is not compatible with your computer.
    • Quite often software is not returnable once it has been opened, so don't open any software you buy if you are uncertain about it's usability on your computer. Take it to someone you know and trust and ask them if they can tell whether it is compatible (without opening it)
    • A typical policy on hardware is a one-year warranty (or longer) with a 30 day money back return window. Some warranties are longer, some are shorter (sometimes 90 days for new equipment, 30 days for used equipment). Some money back return windows are 7 days, some are even less, some will not accept a return at all (sold as-is) or will accept a return but charge you a restocking fee of 15% or more.
  • If you buy at a place like a computer show (which may have vendors whose place of business is not at all local), find out where he is located, and think about what you will do if you have a problem with what you buy. Usually, returns and repairs can be handled by mail, but sometimes it is helpful to be able to show up at that person's place of business and talk to them in person -- if their place of business is too far away, you will not be able to do that.




  • () RandyKramer - 13 Feb 2003
  • <If you edit this page: add your name here; move this to the next line; and include your comment marker (initials), if you have created one, in parenthesis before your WikiName.>

Topic revision: r1 - 2003-03-17 - RandyKramer
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