TWiki Success Story of Appropriate Solutions, Inc.
is a custom development house developing in-house products for resale as well as custom products for our clients.
We've been running TWiki for about two months now and cannot imagine ever having run without it. Gone are all the little bits of paper and notebook knowledge that 'someone' has. Everything is now on the TWiki.
We run an internal TWiki for all our projects as well as external TWikis for each of our clients. An excellent communication and collaboration tool for in-house and remote clients.
We document processes as well as products. Each person in charge of a process (monthly report runs, data conversions, etc.) writes up a TWiki entry and then passes it off for someone else to read and follow. If steps are found to be confusing, missing, or better explained, they can be fixed immediately while in the middle of the process. Previously, much of this was available in Word documents, but you had to find the document and frequently which machine it was on.
The two major enhancements we'd like to see as of this writing are a) the ability to quickly set-up new Webs. It is still too much of a manual process and b) limit web read access by user name. Currently, we must build separate Web installs for any web where we expect to have external consultants (since they need to work on that project, but not have access to other's).
Overall, we're extremely pleased with TWIki. We're running on plain vanilla Red Hat Linux 6.2 with Apache and Perl 5.6.
- 08 Jan 2001
Well, it's 7 months later and TWiki is more entrenched than ever. We have a major client who is also using it quite a bit. TWiki is one of the few tools we feel compelled to tell random people about when they ask 'What are you doing these days?'.
Thanks for continuing excellent product.
- 08 Aug 2001