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Wiki Concepts in the News

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  • Wiki-Parenting - How babies invented community-based collaborative authorship (slate.com) - 24 Jan 2007: "Because anyone who's had a child can assure you that collective public authorship, collaborative editing, and anonymous generative correction—those wiki hallmarks—have been around since Mrs. Cain first brought Baby Cain over to Uncle Abel's house dressed only in a too-thin fig-leaf onesie."
    Bringing wikis down to earth, this short article in a humorous way compares current hype to a phenomenon that has always been around.

  • Firms fail to realise IT benefits - CIOs must find ways to contribute to business growth, says Gartner (vnunet.com) - 11 Jan 2007: 192.com will continue to invest in business intelligence applications in 2007, expanding measurement and reporting tools to support better decisions, says Broome. Mobile workforce enablement is another priority for the firm, after issuing BlackBerrys to its sales team in 2006. It is also looking at collaborative working and has developed an in-house wiki for development projects.
    - ‘Forget the fancy tools. A good open-source wiki can help a business work better internally and with other businesses by allowing us to share knowledge and manage change,’ said Broome.


  • PDF Corporate Wiki Users: Results of a Survey - Ann Majchrzak, Christian Wagner, Dave Yates - This research yields several implications for the corporate wiki community and managers pursuing wikis in the workplace. First, clearly identifying benefits towards improved organizational processes, collaboration, and knowledge reuse will encourage user contributions. This insight expands our understanding of open contribution that is based on research in open source software development, since corporate wikis add the additional elements of organizational context and collaborative authorship. Second, seeking out both impact-oriented individuals and utilitarian-oriented individuals will help to ensure that each wiki site has both synthesizers and adders. Third, tying wiki use to more novel, rather than routine tasks, will lead to greater benefits. Finally, ensuring that wiki users recognize that added knowledge must be credible, and that synthesizing is as important as adding, will increase the probability that benefits will be achieved.

  • Wikis in the Workplace: How Wikis Can Help Manage Knowledge in Library Reference Services (Grad paper) - There are other ways wikis can be used in library reference services, but this paper has focused on their use in managing knowledge. As a conversational technology, wikis encourage incremental knowledge creation and knowledge sharing, in addition to supporting a decentralized group of users. When wikis are coupled with complementary technologies, they become even more powerful as a knowledge management tool. For example, wikis use RSS to push the recent changes or additions to people who subscribe to a wiki?s RSS feed. So, RSS feed readers or aggregators (e.g., Bloglines, Pluck, etc.) are useful tools when used in conjunction with wikis. They help people track changes to a wiki so they know when they want to add content, make additional changes, or comment on new content. All in all, wikis have tremendous value as knowledge management tools in many types of organizations and environments, including library reference services.

  • Stellent has announced that its widely adopted Universal Content Management (UCM) solution now enables Wiki contributors to easily create hyperlinks in both pattern-matching and wizard-style formats. The company explains this capability allows users to quickly link to other topics and pages within a Wiki site, as well as other Web sites. ... Additionally, UCM now provides short, blog-formatted WYSIWYG forms, enabling authors to quickly and easily post new blog entries, without requiring HTML expertise. Contributors can edit or add new posts in real time and instantly view their changes. A preview function allows users to proof posts before publishing them. Authors can submit new posts to a blog via e-mail or by using word processing applications such as Microsoft Word or OpenOffice. ... http://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=15091


  • October 2005 - by David Bartholomew - The ?Knowledge Sharing Toolkit? is the result of a two-year DTI-funded project carried out by innovation consultancy David Bartholomew Associates (DBA) and nine of the UK?s leading architectural and engineering practices - Aedas, Arup, Broadway Malyan, Buro Happold, Edward Cullinan Architects, Feilden Clegg Bradley, Penoyre & Prasad, Whitby Bird and WSP. A concise 49 page how-to manual accompanied by nine detailed case studies, the Toolkit shows building design practices how to develop a knowledge strategy to support their business objectives, and explains the main tools and techniques for learning and sharing knowledge, and how to use them. http://www.knowledgeboard.com/cgi-bin/item.cgi?id=581
    http://www.knowledgeboard.com/download/2520/SharingKnowledge1.pdf - Mentions wikis on page 25 and thoughout Chapter 6. Focuses largely on MediaWiki.

  • June 2005 - http://slashdot.org/article.pl?sid=05/06/26/1846258&from=rss - Edit This Page writes "Jimmy Wales announced today that Yahoo! has ordered 23 HP servers for the Wikimedia Foundation. The three database servers are model DL 385, and will come with dual Athlons, 8GB of RAM, and 6x 146GB 15K RPM drives each. They will also provide rackspace and bandwidth. The announcement comes four months after Google's announcement of support, and two months after Yahoo's own. Google has not yet made their intentions clear. You can read more about the specifications of what will soon be a 100+ server cluster at the Wikimedia Servers wiki article."

  • June 2005 - http://www.eba.com.hk/english/viewnews.asp?newsid=2605 - Gartner report: Collaboration tools, [...] will be key focus areas for competitive advantage through 2009... Wikis will become mainstream collaboration tools in at least 50 per cent of enterprises by 2009 (0.7 probability) ...

  • June 2005 - Wikis, Weblogs and RSS: What Does the New Internet Mean for Business? http://knowledge.wharton.upenn.edu/index.cfm?fa=viewArticle&id=1227 - Kevin Werbach (Wharton professor); Philip Evans (Boston Consulting Group); Ross Mayfield (CEO of Socialtext); Janice Fraser (Adaptive Path). Wikis, blogs and RSS feeds are relatively simple tools that will have a huge impact on the way people - and companies - communicate and do business. So how is the Internet changing? How can companies seek to understand the technological effects of these changes? And what cultural adaptations should companies make to capture value from these new tools?

  • June 2005 - News.com coverage - http://news.com.com/1200-2-5741156.html - Not only does the knowledge base increase but so too does the social capital within the firm. Includes a short interview with Ross Mayfield.

  • April 2005 - Following Les Blogs stayed in Paris, the wiki coverage reports the session on 'Corporate blogging and wikis' with Ross Mayfield's presentation (Socialtext) and others.

  • March 2005 - Blogs & Wikis: Technologies for Enterprise Applications? - Blogs and wikis are flexible practices and technologies that are increasingly being used within companies and organizations to ease the creation and dissemination of information, as well as making it easier for companies to communicate effectively with customers, partners, and the public. This article discusses some of the salient features of blogs and wikis, and give examples of companies who already have implemented one or more of these systems.

  • March 2005 - Wired, "The book stops here" by Daniel H. Pink. An article on Wikipedia as an alternative to the Encyclopaedia Britannica. The article focusses on some of the people behind its success: One volunteer did 40,000+ edits. Quote from the article (on the vulnarability of a public wiki): "[...]it turns out that wikipedia has an innate capacity to heal itself. overwhelmed vandals just give up."

    Also in Wired online: http://www.wired.com/news/culture/0,1284,66814-2,00.html?tw=wn_story_page_next1

  • February 2005 - Wiki and the Wiki Way: Beyond a Knowledge Management Solution (PDF) by Jennifer Gonzalez-Reinhart, C.T. Bauer College of Business, University of Houston
    In an attempt to leverage knowledge, corporations have been inundated with assorted methods for retaining employee wisdom. The benefits from a successful knowledge management program can help create competitive advantage. As a result, numerous knowledge management solutions have been crafted and implemented. Unfortunately, many of these implementations have failed because they have focused on technology rather than creating an atmosphere conducive to knowledge capture and sharing
    Knowledge management initiatives provide the means to accumulate, organize, and access the firm's most essential asset. Social software, communication tools employing social techniques, instead of software components, to ease collaboration and interaction, has risen to the challenge of capturing knowledge with a variety of methods. This paper will specifically focus on one type of social software solution, "the wiki way."

    Does mention TWiki as first generation wiki: open source, unpredictable support and costs, against 2nd generation (Socialtext) and 3rd generation (JotSpot).

    • Note: This sounds like FUD against open source
      • No, I think it tries to find the weak spot of many OS initiatives: these are targeted too much on developers, and not enough on end users. We should take this at heart. -- ArthurClemens - 01 May 2005
    • Note: the link to the PDF has gone dead. More info at http://www.uhisrc.com

  • 06 Jan 2004 - Financial Time, A new entrant to the knowledge market (on front page!)
    http://news.ft.com/cms/s/1670d184-5f52-11d9-8cca-00000e2511c8.html (subscription needed, mail Luc Abom for full or see it there )
    If you want to look up the 2004 Indian Ocean tsunami in an encyclopedia, where do you turn? Not to the Encyclopedia Britannica, [...], or even to Encarta, [...].The only instant reference work is Wikipedia [...] Entries are reviewed by others and can be "reverted" - restored to the original - if an error is spotted. But there is no guarantee that truth will triumph [...] It also encourages bias [...] In many ways, however, Wikipedia is surprisingly good.[...] Allowing anybody to contribute may produce uneven results but it has proved a fecund way of operating.


  • 26 Oct 2004 - IT Week, Get set for the wiki revolution
    Lem Bingley - It is only a matter of time before wiki sites start springing up in businesses - The very brave might even broach the subject with information owners such as marketing, PR and sales, and suggest setting up a wiki as a means to pool useful business information.


  • 04 Aug 2003: http://www.artima.com/intv/csdes.html In a Artima interview, C# designer Anders Hejlsberg says: We have a wiki now on the internal web with the issues list, resolutions for them, and so on (so they are not using SharePoint for this smile


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-- JosMaccabiani - 30 Mar 2005 -- BenoitFauvel - 30 Apr 2005

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