r7 - 20 Aug 2004 - 07:27:52 - CrawfordCurrieYou are here: TWiki >  Codev Web > ReassurePeopleTheyDidntLoseTheirData
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Doc enhancement: Reassure People They Didn't Lose Their Data

There are two well known ways that oops can come up through the user's browser problems. In these cases, all they have to do is hit "back". BUT they do have to read the message to find that out. New-time users need more reassurance....

-- MartinGregory - 05 Jul 2004

Follow up

These patches will cause the message to be more reassuring:


*** oopssave.tmpl~      2004-04-22 01:48:43.000000000 +1000
--- oopssave.tmpl       2004-07-05 15:05:00.000000000 +1000
***************
*** 6,12 ****
  You cannot call this script directly, %WIKITOOLNAME% uses it internally.

  Some browser configurations occasionally send undefined data to the
! server. Don't worry, your changes are not lost. Just click the Back
  button on your browser and then try Save again.

  The other possibility is an internal error in %WIKITOOLNAME%
--- 6,12 ----
  You cannot call this script directly, %WIKITOOLNAME% uses it internally.

  Some browser configurations occasionally send undefined data to the
! server. <b>Don't worry, your changes are not lost.</b> Just click the Back
  button on your browser and then try Save again.

  The other possibility is an internal error in %WIKITOOLNAME%


*** oopsempty.tmpl~     2004-07-05 15:18:36.000000000 +1000
--- oopsempty.tmpl      2004-07-05 15:03:47.000000000 +1000
***************
*** 6,12 ****
  You cannot save a topic with no text entered. Please try again.

  Some browser configurations occasionally send undefined data to the
! server. Don't worry, your changes are not lost. Just click the Back
  button on your browser and try again.

  The other possibility is that someone sent you the preview URL of
--- 6,12 ----
  You cannot save a topic with no text entered. Please try again.

  Some browser configurations occasionally send undefined data to the
! server. <b>Don't worry, your changes are not lost</b>. Just click the Back
  button on your browser and try again.

  The other possibility is that someone sent you the preview URL of

Fix record

commited to svn

-- SvenDowideit - 06 Jul 2004

WebForm
TopicClassification FeatureDocumented
TopicSummary There are two well known ways that oops can come up through the user's browser problems. In these cases, all they have to do is hit "back". BUT they do have to read the message to find that out. New-time users need more reassurance, and these message improvements give it.
InterestedParties

AssignedTo MartinGregory
AssignedToCore SvenDowideit
ScheduledFor CairoRelease
ImplementationDate N/A
RelatedTopics

SpecProgress 100%
ImplProgress 100%
DocProgress 100%
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Codev.ReassurePeopleTheyDidntLoseTheirData moved from Codev.ReassurePeopleTheyDidntLooseTheirData on 05 Jul 2004 - 05:52 by MattWilkie - put it back
 
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