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We'd appreciate your opinion in our summary of your deployment of TWiki, here are the benefits of taking the time to answer our survey:

  • By spending a little time to reflect and draw together your conclusions you are likely to find some insights for yourself.
  • By giving us your feedback, we can share these with others and
  • By doing this before Monday*, we can draw further conclusions against the academic KM framework we have been taught during our MBA and share them with you and help form proposals to steer the future of TWiki.
    • *My team will continue to incorporate changes to our report up until we hand it in. (And I suspect that I will continue to be interested ad infinitum!)

Click here to answer the Survey of Large Scale Deployments of TWiki

As mentioned on KM Wiki's Denham Grey's Blog

Responses to date

Many thanks for the responses we've received so far:

Background

My group of 4 has chosen to study efforts to deploy TWiki in corporations - in an effort to understand and document in which departments TWiki prospers, what management factors (such as incentives and endorsements) make a difference, and to correlate the adoption rates of the tool with these factors.

We'll be objectively evaluating TWiki against some fairly well-funded KM products, analysing TWiki's competitive strengths and weaknesses, and making recommendations for what product improvements would round out its capabilities, in particular to improve contribution rates. The report will be public, but details from companies will be kept private.

To make this report well-rounded and to make the results useful to the TWiki community, we seek your help. We are in the process of compiling a survey to which I need to get answers for in the forthcoming week. (We will finish working on this on the 15th November).

I am currently doing an MBA (Masters in Business Administration) and am now 1/2 way through a course on Knowledge Management for Managers.

Please:

  • I'm interested regardless of whether it failed, succeeded, fail-then-succeeded or succeeded-then-failed.
  • If you have succeed or failed to get TWiki adopted by your organisation, I need to know.
  • I'd like a copy of your TWikiUsers page and your WebStatistics pages, if possible. It would be useful to know which departments use which webs.

If you have extra questions you think we should ask, please write them here. If you can't spend any time but you can send me (Martin@CleaverPLEASENOSPAM.org) your WebStatistics and TWikiUsers page this would be useful anyway (we are measuring ramp-up speeds to hypothesise about critical mass). And... If you know others who might be interested in being part of the survey please put them in touch with me.

  • If your topic names contain sensitive information then let me know and I will provide a MD5 obfuscator that will preserve links but destroy meaning.

Finally, a real bonus would be for us to conduct short interviews. This would seek qualitative information that we use to prove and test hypotheses. These can either be short (<15 mins) telephone calls or conversations on TWikiIRC.

This is your opportunity to help us make the changes necessary for a step-function change in the use of TWiki.

Please accept my apologies for the delay, I know this lessens the chance that you will be able to respond in time for us to include

Thanks in advance for your help. Martin

-- MartinCleaver - 08 Nov 2003

ALERT! The survey seems to be fairly complete, I am looking forward to filling it out on Surveymonkey tuesday. It is important to get the best data possible from as broad a user base as possible. I hope the TWiki community will pull together and take the time to fill this survey out, its a good way to get your opinion heard, and only stands to make TWiki a stronger platform for all of us.

-- TravisBarker - 10 Nov 2003

I always find it difficult to answer the 'How many people work in:' sections of questionaires. I run a large-ish software development project for a consortium of astronomy institutes and research centres. I'm employed by one university but the use of the wiki I set up and the number of people on the project are irrelevant to the number of developers in the uni - I wouldn't even know how many there are here. How about:

How many people:

  • a. in the team/project of wiki contributors
  • b. in the department/group of wiki readers
  • c. in the company/community of those involved in the wiki subject

In my case, this would translate into:

-- TonyLinde - 10 Nov 2003

Add question: what question survey forgot to ask so result would be more interesting to you as survey participant? IOW, what other good questions should be asked? ie:

  • what is "spatial structure" of your team: in same room, same building, same city, dispersed all over the world? (and maybe we will see some pattern how it works)
  • what is "knowledge levels" on your team: peers, experts vs. newbies? What interaction patterns are expected? (Boss wants us to use wiki editable by experts only, users should be read-only - yuck)

-- PeterMasiar - 10 Nov 2003

Thanks for the comments. These are now part of the survey.

-- MartinCleaver - 13 Nov 2003

http://www.cleaver.org


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Topic revision: r12 - 2003-11-16 - MartinCleaver
 
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